We are a family owned business that starting way back in 1992 with a ….ahem… DOS version. For all of you kids, that was what Bill Gates originally created – he has evolved and so did we! Now, with all the latest Windows goodies, the Tenant File has become a powerhouse in the property management software industry. We have over 10,000 customers and growing! The Tenant File runs fine on Windows XP, Vista, Windows 7 and Windows 8, either 32 or 64 bit.
But we never forgot our roots. We employ the KISS method (keep it simple, stupid) in everything we do. Property management has a lot of complicated needs, such as scheduling, bank reconciliation, reminders, accounting, late fees, reporting and more. Still, we have endeavored to make all this as easy as possible.
Plus, our support is excellent. For our 100 Unit and Unlimited Versions, we offer a phone support to get you started. During that time and after we provide free web support for all customers with one of the last 3 updates. That level of support is unheard of today. Additionally, we have training videos, the entire Tenant File User’s Guide is included with the software, we include a Quick Start Guide, and a Knowledge Base. That is a lot of support for a software program that is already easy to learn and use.
We are a company based in Austin Texas. Our toll free number is 1-800-398-3904. Just call us with any questions you have!